Under legislative changes that came into effect on May 1, 2019, the position of the Provincial Advocate for Children and Youth (Ontario Child Advocate) was eliminated and investigative work was transferred to the Ombudsman.
The Ombudsman has established a unit to oversee children's aid societies, the Ministry of Children, Community and Social Services, youth custody facilities, and the Child and Family Services Review Board. Their team can help with complaints or investigate systemic issues.
Children & Youth Unit
401 Bay Street, Suite 2200
Toronto, ON M7A 0A6
Toll-free (inside Ontario only): 1-800-263-2841